Privacy Policy

This Privacy Policy is effective 14th September, 2018. It sets out the ways in which Healthforge collects, uses and protects any Personal Data you give us when enquiring about or using the Healthforge Services.

1. What personal data do we collect?

1.1 When you enquire about Healthforge Services we collect the following data:

  • Your name
  • Your email address
  • Your organisation's name
  • Your country

1.2 We also routinely log:

  • Access to our websites (including originating IP address and identity of the browser)

2. How do we use your personal data?

2.1 We will use your email address as follows:

  • If you have elected to receive them, to send you alerts
  • To send you service updates and notices under our terms and conditions

2.2 If you have asked to be placed on our mailing list, we will retain your email address so that we can send you occasional emails. We will do this only if you have asked us to do so, and we will remove your address from the list on request. We use all the data we collect on our web site for the administration of the site and Services.

3. Do we share your personal data?

3.1 We do not sell or rent any personal data to others. We may, however, disclose personal data if we believe we are required to do so by law.

3.2 We may need to share your personal data with any of our subsidiaries or contractors involved in the maintenance or running of our Services. If we do so, we will ensure that they agree to process your personal data according to this policy.

4. How do we protect your personal data?

4.1 Healthforge has implemented an Information Security Management System (ISMS) to safeguard the confidentiality, integrity and availability of all customer personal data. The ISMS is a systematic approach to managing the risks to information security within the organisation, covering our people, processes, technology and physical locations.

5. How long do we keep your personal data?

5.1 We will keep your data provided to use as part of enquiries about our Services for a maximum of 7 years. We will keep your data provided to us as part of using our Services for as long as you use the Services. If you cease to use our Services for any reason, we will delete all your personal data.

6. What are your rights?

6.1 You have a number of rights under EU GDRP with respect to your data. They include the right to:

  • Be informed in a clear and transparent manner
  • Access personal data
  • Rectify incorrect personal data
  • Erase personal data
  • Restrict the processing of personal data
  • Lodge a complaint with a supervisory authority

Please contact dpo@healthforge.io if you would like to exercise any or all of these rights.

7. Changes to this statement

7.1 Changes to our Privacy Policy will be published at this url with a publication date.

8. Contacting us

8.1 We value your opinions. If you have comments or questions about our Privacy Policy, please send them to dpo@healthforge.io.

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